Eligibility
Who qualifies
Four things. Call us and we check all four for you.
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You have Medicare
Original Medicare or a Medicare Advantage plan. Either one works.
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You have a serious condition
One condition expected to last three months or more, serious enough to put your health at real risk.
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You saw Life Medical in the last year
Your doctor orders the service at a visit. New to us? We arrange that visit for you.
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You say yes
Nothing starts without your consent. You confirm it once a year, and you can stop whenever you want.
Some patients cannot start right now: patients on hospice, patients in PACE, and patients in a covered skilled nursing stay. A skilled nursing stay is temporary, so we can begin once you are home.
Most people call to find out if they qualify.
Tap to call 973-607-4911Who it is for
Conditions we navigate
A serious condition expected to last three months or longer. These are the most common ones.
- Dementia and Alzheimer's
- Congestive heart failure
- COPD
- Cancer in treatment
- Advanced kidney disease
- Parkinson's disease
- Stroke with lasting effects
- Diabetes with complications
- Serious mental illness
- Frailty and repeated falls
This is not the whole list. Your Life Medical practitioner decides whether your condition qualifies. If your condition is not here, call and ask.
The problem
Care comes in pieces.
This is what most patients and families deal with.
- Four specialists who never talk. Each one holds a piece of your health. Nobody holds all of it.
- A prior authorization nobody explains. The medication is on hold. The reason stays a mystery.
- A referral that was never scheduled. You were told to see a specialist. Weeks later, there is still no appointment.
- New medications after the hospital. The list came home changed. Nobody checked it against the old one.
Somebody has to hold it all together.
A Life Navigator holds it instead.
Getting started
How to start
From your first call to your first month, this is the whole process.
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You call us
Tell us what is going on. We check your Medicare coverage, your condition and your visit history while you are on the phone.
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Your doctor orders it
The service starts with a visit with a Life Medical practitioner. If you have not had one this year, we book it, and we can arrange the ride.
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You meet your Navigator
A welcome call in the first week, with your family if you want them there. You go through your medications, your appointments, your worries and what matters most to you.
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You get a plan, and a person
By the end of the first month you have a written care plan and a direct number. You know who to call when you do not know who to call.
Guides about qualifying
Managing Severe COPD at Home in Glassboro: Stroke Care
Support for Glassboro families managing severe COPD at home alongside sudden post-stroke mood changes. Learn about local care coordination and transit.
Read the guideBedminster Care Navigator: Long-Distance Family Guide
Discover how a care navigator in Bedminster, NJ helps out-of-state family members manage appointments, transit, and care coordination for aging parents.
Read the guideBrigantine Guide: Managing Medications for Elderly Parents
Learn how to support an older parent in Brigantine managing schizophrenia and chronic medical illness, from medication safety to local resources.
Read the guideRespite Care Options for an Ailing Partner | Care Navigator
Learn how a care navigator helps spouses find reliable local respite care options, manage caregiver stress, and navigate Medicare care coordination.
Read the guide
See all guides · What a navigator does · Who qualifies · What it costs · Where we work
One call
Talk to a person today.
Tell us what is going on. We will tell you if a Life Navigator can help. Call for yourself, or for someone you care for.
Tap to call 973-607-4911Covered by Medicare. Most patients pay $0.